7000 casino Privacy Policy

1 Introduction and Applicability

7000 casino ("we", "our" or "platform") places the highest importance on its users' privacy. This privacy policy sets out how your personal information is collected, processed, and kept secure when you use our website or related services.

This policy applies to all services of 7000 casino — whether accessed through a web browser or a mobile application. By starting to use our services, you are considered to have accepted the terms of this policy. Our full Terms and Conditions serve as a complement to this policy and both documents should be read together.

This policy has been drafted in accordance with applicable laws and data protection regulations of Bangladesh. We commit that your personal information will never be sold, rented, or disclosed without authorisation.

2 Information We Collect

2.1 Information Provided Directly

The information you provide yourself during account registration and identity verification includes:

• Full name and date of birth
• National ID or passport number
• Email address and mobile number
• Mobile financial service account numbers used for deposits and withdrawals (bKash, Nagad, Rocket, Upay)
• Username and password (stored in encrypted form)

2.2 Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Login time and session duration on the platform
• Log data on which pages were visited and which games were played
• Referral source (through which channel you arrived at the platform)

2.3 Transaction-Related Information

To ensure the security of financial transactions and to comply with applicable laws, we store:

• Deposit and withdrawal amounts and dates
• Payment method used
• Transaction reference numbers
• Bonus claims and wagering history

3 How Information Is Collected

7000 casino collects information through the following methods:

1. Account Registration Form: You provide information directly during the registration process.
2. KYC Verification: Required documents are submitted during the identity verification process.
3. Cookies and Session Tokens: To improve your browsing experience and maintain secure login.
4. Payment Gateway: When completing transactions through bKash, Nagad, Rocket, or Upay.
5. Customer Support Channels: Information provided when contacting us via live chat or email.

4 Purpose of Using Information

Collected information is used only for specific and legitimate purposes. No information is used for excessive or irrelevant purposes.

4.1 Service Operations

• Account creation, verification, and management
• Processing deposits and withdrawals
• Managing bonuses and promotional offers
• Providing customer support via live chat and email

4.2 Security and Fraud Prevention

• Detecting and preventing unauthorised access to accounts
• Taking measures against financial fraud and money laundering
• Detecting multiple accounts operated by the same person
• Meeting applicable legal obligations

4.3 Service Improvement

• Personalising the gaming experience
• Identifying and resolving technical issues on the platform
• Analysing user behaviour to add new features
• Informing users about relevant offers and promotions

5 Sharing Information with Third Parties

7000 casino does not sell any user's personal information to third parties for commercial purposes. However, limited information may need to be shared in specific circumstances:

5.1 Service Provider Partners

We work with trusted technology partners for payment processing, identity verification, and cybersecurity. These partners receive only the information necessary to provide their specific services and are bound by strict confidentiality agreements.

5.2 Legal Obligations

We may be required to provide necessary information to comply with court orders, government directives, or applicable law. In such cases, only the minimum necessary information will be provided.

5.3 Game Providers

Game studios such as Evolution, Pragmatic Play, PG Soft, and JILI may process some technical information through their game software. However, this information does not reveal any personal identity.

6 Cookies and Tracking Technologies

Our platform uses various types of cookies. Cookies are small text files stored on your device that help the website recognise you.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. The platform will not function properly without these cookies.
• Functional Cookies: Store your preferred language, game settings, and other personalised information.
• Analytical Cookies: Collect statistics to understand how users use the platform.

6.2 Cookie Controls

You can disable cookies other than essential cookies by changing your browser settings. However, this may limit some functionality of the platform.

7 Data Storage and Security

To ensure the protection of your information, 7000 casino takes industry-standard technical and organisational measures.

7.1 Technical Security Measures

• All data transmission secured through SSL (Secure Socket Layer) encryption
• Password storage using hashing and salting methods
• Two-factor verification (OTP) system
• Regular security audits and penetration testing
• Firewall and DDoS protection systems

7.2 Data Retention Period

Information is retained while your account is active and for as long as necessary after closure to meet legal obligations. Financial transaction records generally need to be retained for a longer period, as determined by applicable law.

7.3 Response to Data Breaches

If a security breach occurs and it affects your information, we will notify you as quickly as possible and take the necessary steps to minimise the damage.

8 User Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You may request to know what information we hold about you. Based on a verified request, we will provide you with details of that information.

8.2 Right to Correction

If there is an error in your stored information, you may apply to have it corrected. This can be done through account settings or via customer support.

8.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, this right may be limited in cases of legal obligations or ongoing dispute resolution.

8.4 Right to Restrict Processing

You may object to the use of your information for certain specific purposes. For example, we provide the option to opt out of marketing communications.

To exercise these rights or if you have any concerns, please contact our customer support. We are committed to ensuring responsible gaming — you can find more information about personal data and protection in our Responsible Gaming guidelines.

9 Protection of Minors

7000 casino strictly does not provide services to persons under the age of 21. Age is verified during the registration process and identity is confirmed through the KYC process.

If we become aware that a person has created an account using false information and is under 21 years of age, that account will be closed immediately and the associated funds will be processed through the appropriate procedure.

No personal information is knowingly collected from minors. If any such information has been collected inadvertently, it will be deleted without delay.

10 Policy Changes

We may update this privacy policy from time to time. This may be necessary due to changes in services, legal requirements, or technological developments.

If there are significant changes, we will notify you by email to your registered address or through a notice when you log in to the platform. The date of the change will be noted at the top of this page under the "Last Updated" section.

If you continue to use the services after a change, you will be considered to have consented to the new policy. To learn more about us and understand our service policies, you may visit our About Us page.

11 Contact

If you have any questions, concerns, or requests regarding this privacy policy or your information, please contact us.