7000 casino FAQ — Bonus, Deposit and Support

No. The welcome bonus applies only once per account — it is a first deposit benefit. If someone tries to claim the bonus repeatedly by opening multiple accounts under the same name or from the same device, 7000 casino may suspend those accounts. Other promotions remain active for regular players, including weekly deposit gifts and special Friday rewards.

Generally, slot games contribute the most towards the wager requirement. Live casino table games and certain special games may have a different contribution rate. You can browse the full list of slot games — it includes many popular slots from Pragmatic Play, PG Soft and JILI. To find out the contribution rate for a specific game, ask directly in 7000 casino's live chat.

Yes, bonuses have a set expiry period. If the wager requirement is not met within that period, the bonus may be cancelled and any winnings earned from the bonus will also be cancelled. So after claiming a bonus, try to play regularly and meet the requirement on time. Read the terms and conditions for details on expiry.

Yes, in some cases it is possible to cancel an active bonus with the help of the support team. Keep in mind that cancelling the bonus will also remove the bonus balance and any winnings earned from it. This option is generally chosen when a player wants to withdraw only the cash balance without completing the wager requirement. Contact 7000 casino's live chat and they will explain the process.

If you feel you need a break, you can contact 7000 casino's live chat or email support to request a cooling-off period (a short-term break) or self-exclusion (a longer-term block). The responsible gaming guidelines explain this in detail. Once self-exclusion is in effect, you will not be able to access your account or place bets during that period.

Yes. If you want to keep your spending in check, you can contact 7000 casino support to set a personal deposit limit. This is an effective way to practise responsible gaming. After a limit is set, there is a waiting period before it can be increased, so that decisions are not made impulsively.

No. All casino and betting activity at 7000 casino is only for people aged 21 and above. Proof of age may be requested during account verification. Keeping underage individuals away from gambling is our responsibility — visit the responsible gaming page for more information on this.

Several organisations in Bangladesh provide support for dealing with gambling addiction. You can also use 7000 casino's own self-exclusion and limit-setting features. Talk to a family member or someone you trust, and seek professional help as soon as possible. You will find resources and guidance on the responsible gaming page.

Some warning signs are: spending more than your budget, repeatedly playing to recover losses, lying about your gambling, neglecting family or work, and being unable to stop playing. If you notice any of these signs, take a break and seek support — 7000 casino can help you set limits or take time off.

7000 casino offers two support channels: live chat and email. Live chat lets you speak directly within the site — it is the fastest option. Email may take a little longer, but it is convenient for sending screenshots or documents when dealing with complex issues.

Yes, 7000 casino's support is available 24 hours a day, 7 days a week — day or night, including holidays. Even on nights when the most players are active during BPL or T20 matches, the support team is ready to assist.

Yes. 7000 casino's support team assists in both Bengali and English. If you start chatting in Bengali, the team will reply in Bengali — you don't need to write in English.

For a faster resolution, have the following ready: your username or registered mobile number, the date and amount of the transaction, the transaction ID (if available), and a brief description of the issue. If you have screenshots, send them by email — this speeds up verification.

Roulette has a spinning wheel with numbers 1 to 36 (plus a single 0 in the European version). You bet on which number or colour the ball will land on. Betting on a specific number gives a higher payout, while betting on red/black or odd/even gives a better chance of winning but a lower payout. Live roulette tables from Evolution and Pragmatic Play Live are available at 7000 casino.

Baccarat is relatively straightforward. You bet on one of three outcomes: Player wins, Banker wins, or Tie. The hand with the most points (9 is the highest) wins. Beginners usually bet on Banker — it has the lowest house edge. Baccarat tables are always active at 7000 casino.

Yes. Live dealer games stream live video from a professional studio or a real casino, where trained dealers deal cards or spin the roulette wheel. Players place bets on screen and see the results in real time. Streams from Evolution and Ezugi are available at 7000 casino.

Bet limits vary by table. Lower-limit tables are generally for new or cautious players, while high-limit VIP tables are for experienced players. You can see the limits for a table before entering the game. 7000 VIP members often get access to special high-limit tables.

Yes. Teen Patti is played with three cards and the highest-value hand wins — it is very popular across the Indian subcontinent. In Andar Bahar, a card is drawn and players bet on whether a matching card will appear on the Andar (left) or Bahar (right) side. Both games are available at 7000 casino under JILI Games.

7000 casino accepts deposits through four mobile financial services: bKash, Nagad, Rocket, and Upay. The minimum deposit is ৳500 across all methods. These are the most widely used services in Bangladesh and support instant transactions.

First, check the confirmation SMS or message on your mobile. If it shows a successful transaction but your account hasn't been credited, note the transaction ID and amount, then contact 7000 casino via live chat. The issue is usually resolved within a few minutes through manual verification.

On 7000 casino's deposit page, select Nagad and enter the amount (minimum ৳500). The site will give you a recipient number and a reference. Then use the Nagad app or USSD code (*167#) to make the payment to that number. Entering the reference number correctly will ensure the deposit is confirmed quickly.

Yes. bKash is the most widely used mobile financial service in Bangladesh and transactions at 7000 casino go through an SSL-encrypted connection. As with any online payment, stay cautious — only use the deposit page on 7000 casino's official site and never share your PIN with anyone. A confirmation message will arrive in bKash after the deposit.

The minimum withdrawal amount is ৳1,000. The same four methods — bKash, Nagad, Rocket, and Upay — can be used for withdrawals. Withdrawal requests generally take 30 minutes to 3 hours to process. Withdrawals are not available until wagering requirements are met, so confirm this first.